Description
Company Overview:
We aren't your typical "Main Street" agency. Born out of a passion for the water and the woods, Cross Current Insurance Group specializes in protecting the businesses that make the outdoor industry flourish from fly-fishing guides and lodges to outdoor gear manufacturers and retailers. We blend decades of insurance expertise with a deep commitment to conservation, giving our clients a voice in where our annual donations go.
Role Summary:
We are looking for a Commercial Lines CSR who is as comfortable navigating policy endorsements as they are talking shop with a guide or lodge owner. You will be the primary point of contact for our outdoor industry clients, ensuring their unique risks from Professional Liability for outfitters to rod makers are expertly managed.
What You’ll Do!
Advocate for Adventurers: Provide top-tier service to our niche client base, handling inquiries regarding coverage, billing, and claims with an "angler’s eye" for detail.
Policy Management: Process certificates of insurance (COIs), endorsements, and renewals for specialized accounts including lodges, charter boats, and outdoor nonprofits.
Team Collaboration: Support our Producers and Account Managers in preparing professional proposals and navigating carrier portals to secure the best rates for our clients.
System Integrity: Maintain accurate client data within our AMS to ensure seamless service and compliance with agency standards.
Why Cross Current Insurance?
Work with Purpose: Help protect the environments and passions we all care about through our conservation-focused business model.
Benefits: Competitive salary and a comprehensive benefits package including health, dental, and 401(k)
Culture: A professional yet adventurous environment where your expertise is valued and your passion for the outdoors is shared by your teammates.
Remote Work Schedule that supports a healthy work-life balance
Fun/Collaborative Work environment focusing on empowering and team building
Requirements
What You Bring!
Licensing: Active Property & Casualty license is required.
Experience: 2+ years of commercial insurance experience; familiarity with outdoor or specialty lines is a major plus.
Passion: A genuine interest in the outdoors; whether you fish, hike, hunt, or paddle helps you connect with our clients’ world.
Skills: Strong communication skills and proficiency in agency management software (e.g., Applied Epic or AMS360).