Description

JOB DESCRIPTION

The Senior Business Product Owner is the primary business champion of the Analytics Product - owning the business relationship with Lines of Business (LOBs), driving end-to-end use case deployment across Chubb's global portfolio, and jointly shaping the long-term product vision alongside the Technical Lead. This senior, business-facing role requires a seasoned insurance professional who translates complex AI/ML/OR capabilities into tangible outcomes: profitable growth, improved pricing discipline, enhanced market responsiveness, and operational efficiency.

Responsibilities:

• Build and own trusted senior relationships with Chief Underwriting Officers, Business Unit Heads, Chief Actuaries, and underwriting leadership across LOBs; represent the Analytics Product at governance forums and executive steering committees, articulating value in business terms - premium impact, loss ratio, and combined ratio.
• Own the end-to-end deployment lifecycle - from business problem scoping and use case definition through pilot, production launch, and sustained adoption - managing stakeholder alignment, change management, and adoption barriers across multiple LOBs simultaneously.
• Translate LOB strategic objectives into product requirements and deployment roadmaps; collaborate with underwriting and actuarial teams to align analytical outputs with each LOB's growth, profitability, and risk appetite goals, ensuring regulatory compliance.
• Define KPIs and measurement frameworks for each deployment; track value realization against targets, report outcomes to senior leadership, and identify opportunities to expand to new LOBs, geographies, and business segments.
  
  Product Vision & Prioritization (Joint Ownership with Technical Lead)
  
• Jointly own the multi-year product vision and roadmap with the Technical Lead, ensuring business strategy and technical innovation advance in lockstep; provide the business perspective on investment decisions, capability trade-offs, and deployment sequencing.
• Define and prioritize use cases delivering the highest business impact - balancing profitability improvement, premium growth, and operational efficiency - and develop compelling business cases through the analytics governance process to secure organizational prioritization and resource allocation.
• Lead cross-LOB analytics initiatives where platform capabilities intersect with broader enterprise portfolio and growth strategies; determine resourcing requirements in partnership with the Technical Lead and relevant capability teams.
  
  Domain Expertise & Subject Matter Leadership
  
• Maintain authoritative expertise in insurance portfolio management - pricing strategy, rate adequacy, loss ratio analysis, portfolio mix, underwriting appetite, and market dynamics - and apply it to sharpen product direction and interpret analytical outputs for business stakeholders.
• Stay current on AI/ML-driven portfolio management trends and competitor capabilities; serve as the business SME guiding problem framing, data source selection, and model output assessment throughout the product lifecycle.
• Represent the Analytics Product at industry forums, internal centers of excellence, and business training sessions; speak on behalf of the analytics team in all business-facing settings.

Requisition #: 33767

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