Description

Location Designation: Hybrid - 3 days per week

Position Summary
The Office Manager plays a critical role in supporting the Corporate Events team by managing operational processes, ensuring compliance with enterprise standards, and overseeing the Travel Director (TD) Program. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.


What You'll Do:
Travel Director Program Management
• Oversee the Travel Director (TD) Program, including managing the interview process for prospects and referrals.
• Onboard new TDs and ensure smooth integration into the team.
• Collaborate with event planners to hire TDs for events, manage contracts, and process payments.
• Coordinate transportation logistics, including ordering Ubers for TDs.
Office Management & Administrative Support
• Manage multiple team procurement cards; reconcile monthly and submit reports.
• Process invoices for the team.
• Reconcile chargeback cost center monthly and ensure zero balance at year-end.
• Order meeting supplies for P3 inventory and planners as needed.
• Assist with onboarding new hires and provide administrative support.
• Order office supplies and equipment to maintain efficient operations.
• Backup support to the VP's admin.
Compliance & Enterprise Responsibilities
• Serve as Records Manager to ensure compliance with enterprise requirements.
• Act as Security Liaison for the team.
• Serve as Business Contingency Coordinator to maintain readiness for continuity plans.
Communications Support
• Proofread, edit, or draft communications related to events to support planners.

What You'll Bring:
• Bachelor's degree or equivalent experience preferred.
• 3+ years of experience in office management, administrative support, or event operations.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with procurement and expense reconciliation systems.

Core Competencies & Soft Skills
• Problem-Solving: Ability to anticipate challenges and develop effective solutions.
• Adaptability: Comfortable working in a dynamic environment with shifting priorities.
• Collaboration: Strong team player who works well across departments and with external partners.
• Attention to Detail: Ensures accuracy in financial reconciliation, compliance, and communications.
• Time Management: Skilled at prioritizing tasks and meeting deadlines.
• Professionalism: Maintains confidentiality and represents the company with integrity.

Pay Transparency

Salary Range: $65,000-$92,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com .

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID: 93563

Requisition #: 40705285

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