Description

Our Corporate Actuarial team is currently seeking a Data & Analytics Program Manager in our Worcester, MA location in a Hybrid/Flex work arrangement or fully remote. This is a full-time, exempt role.

POSITION OVERVIEW:

The Data and Analytics Program Manager will be responsible for developing, implementing, and managing the data and analytics operating model in support of our Core Commercial and Specialty businesses. This role will ensure that data and analytics solutions are prioritized, transparent, and executed in a manner that delivers maximum business value. Successful candidates will align resources within our actuarial and analytics community (analytics consulting, data engineering, solutions development, data science, and actuarial). The ideal candidate will have a strong background in data and analytics or technology and will facilitate the annual investment proposal process for strategic data and analytics projects that directly support our profitable business growth.

IN THIS ROLE, YOU WILL:

• Develop and implement a comprehensive data and analytics framework, including project identification, definition, cost/benefit analysis (including total cost of ownership), and prioritization.

• Facilitate the annual process with key stakeholders to determine business priorities involving data and analytics.

• Coordinate across disciplines to ensure execution.

• Identify and mitigate data, model, and personnel related risks.

• In partnership with the data and analytics leadership team, provide senior management full transparency into strategic projects and initiatives.

• Support the organization in the development and progression of data, model, and AI governance. Ensure projects are adhering to the data governance standards and best practices of the organization.

WHAT YOU NEED TO APPLY:

• Bachelor's degree in Economics, Business Administration, Business Analytics, Finance, or Statistics and Operations Research required, Master's degree preferred.

• Minimum of 10 years of experience.

• Exposure to data management, analytics, or technology solutions to drive business results. Should have a broad familiarity with analytical tools and technology and how those tools are used to drive/maximize business outcomes.Understand basic concepts of database structures.

• Experience telling stories with data to all audience levels, conducting impact analysis with KPIs and value-framing projects.Experience performing cost-benefit analysis would be a plus.

• Experience in insurance or a regulated sector.

• Strong project management experience. Lean Six Sigma, PMP or Agile certificate preferred.

• Some experience and knowledge of cloud platforms (Azure preferred).

• Focus on speed to market business solutions, balanced with appropriate focus on information security, model and AI governance, and organizational best practices.

• Hands-on experience with data and analytics or technology projects (analytics consulting, data engineering, solutions development, data science).

• Excellent leadership, communication, and interpersonal skills.

• Ability to work collaboratively with cross-functional teams.

• Strong analytical and problem-solving skills.

• Effectively manage their time and drive the team's projects to key milestones and delivery, achieving targeted business value for the organization.

• Curiosity to learn and evolve approach with the changing data, analytics, and technology landscape.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here .

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here .

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
Requisition #: 44867

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