Description

• • Provide superior customer service to all internal/external business partners
• • Assume ownership and timeliness in handling agency inquiries and policy change requests in an efficient, accurate and professional manner
• • Responsible for the issuance of personal insurance new business, endorsements and renewal policies.
• • Demonstrate the ability to analyze information to make appropriate decisions and solve problems
• • Maintain basic knowledge of P&C principals and company products while following basic underwriting guidelines
• • Effectively navigate multiple systems and applications to research, analyze and resolve customer inquiries.
• • Maintain established levels of productivity and quality standards within a fast-paced environment. Process assigned work within the established time frames