Description

• Provide superior customer service and quality technical content in a fast-paced, automated, high-volume environment.
• Assume ownership and timeliness in process home inspections, producer notifications, transacting policy changes, and updating underwriting notes efficiently and accurately.
• Review and determine compliance in accordance with inspection requirements, and process non-renewals and cancellations.
• Demonstrate the ability to analyze information to make appropriate decisions and solve problems while supporting the underwriting centers.
• Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products, and home inspection details.
• Efficiently navigate multiple systems and applications to research, analyze and resolve home inspection processes.
• Maintain established levels of productivity, service, and quality standards within a fast-paced environment.
• Works collaboratively with team members, and business partners, support a partnership with the underwriting centers to provide a quality experience for our agents and clients.
• Work overtime as needed.
• Complete additional tasks and other projects/duties as assigned.