Description

Location Designation: Hybrid - 3 days per week

Role Summary
This role supports the ETS portfolio by driving planning, prioritization, funding alignment, governance, and reporting across a broad set of technology initiatives. The position enables leadership to make informed decisions, maintain alignment to business priorities, and ensure consistent execution across the portfolio.
What You'll Do: Portfolio Planning & Execution

• Support end-to-end management of the ETS portfolio, including demand intake, prioritization, funding, and execution tracking
• Maintain visibility into a large technology budget and ensure alignment of investments to business priorities
• Develop materials and analysis to support trade-off decisions across initiatives, platforms, and teams
• Partner with Product, Engineering, and Business leaders to gather updates, clarify priorities, and maintain alignment
• Maintain a current view of portfolio activity, including proposed, in-flight, and completed initiatives
• Support roadmap development by translating leadership direction into structured plans and milestones
• Track key performance indicators, delivery progress, and outcomes to identify risks and inform next steps

Governance & Operating Rhythm

• Coordinate portfolio governance routines and forums to enable clear decision-making and accountability
• Manage the organization's operating rhythm, including staff meetings, steering committees, and planning cycles
• Provide regular reporting on portfolio health, including delivery status, financials, risks, and dependencies
• Identify and highlight areas where funding, capacity, or sequencing adjustments are needed
• Track cross-team dependencies and drive follow-up to ensure alignment and timely execution
• Support strong financial discipline through consistent planning, reporting, and governance practices

Strategic Support

• Partner with the CIO and leadership team to translate strategic priorities into actionable plans
• Identify risks, gaps, and execution challenges early, and develop recommendations for leadership
• Support annual and multi-year planning processes, including strategic planning, budgeting, and portfolio reviews
• Coordinate across Technology, Product, Operations, Finance, and Risk teams to maintain alignment

Executive Communication & Alignment

• Develop clear, concise materials for leadership updates, including presentations, dashboards, and decision documents
• Ensure consistent communication of priorities, roadmap updates, and progress across the organization
• Partner with stakeholders to tailor messaging for different audiences

Process Improvement & Operating Model

• Support continuous improvement of the ETS operating model, planning processes, and ways of working
• Standardize governance, reporting, and planning routines to improve transparency and consistency
• Identify opportunities to improve execution speed, quality, and delivery discipline
• Promote accountability, transparency, and data-driven decision-making across the portfolio

What You'll Bring:

• 10+ years of experience in technology strategy, portfolio management, consulting, or strategic operations
• Experience in a Chief of Staff, Strategy Lead, Portfolio Manager, or similar role supporting senior leadership
• Strong understanding of Agile and product-based delivery models
• Experience managing complex initiatives across multiple stakeholders and teams
• Excellent communication skills with the ability to distill complex topics for executive audiences
• Strong analytical and financial acumen
• Proven ability to influence, coordinate, and drive outcomes across teams

Preferred

• Experience in life insurance, annuities, or financial services
• Experience supporting product operating models, portfolio funding, or large-scale transformation efforts
• Familiarity with tools such as Jira, Azure DevOps (ADO), or Clarity

Pay Transparency

Salary Range: $119,000-$170,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com .

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID: 93861

Requisition #: 41573007

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