Company Profile

Description and Requirements Role Value Proposition At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will provide exemplary customer service by managing total absence claims in a timely ...

Description and Requirements Role OverviewWe are seeking a strategic, data-driven professional to support and enhance operational performance within our Long-Term Disability (LTD) Change in Definition Team. This role leads reporting, analytics, and process-improvement initiatives that directly influence customer outcomes, operational efficiency, and leadership decision-making. The ideal candidate brings deep LTD claims expertise, strong analytical skills, and the ability to translate complex ...

Description and Requirements Role Value Proposition: Provides administrative support and customer service to National Accounts group insurance clients. Works with account team, Account Executive and other internal partners to manage the customer relationship. Key Responsibilities: Overall accountability for: client requests, leading projects, providing clients with alternative solutions, identifying possible plan design alternatives, acting as a liaison between the client and internal MetLife ...

Description and Requirements Location: Virtual within commutable distance to Tampa FL, Aurora IL, St Louis MO, and Oriskany NY offices (with travel to office monthly) The Role Provides billing administration and solutions to MetLife Regional and National Account group customers for Property & Casualty Payroll Deduct and Direct Billing methods. Responsible for the overall customer billing experience and delivering service excellence. Key Responsibilities Builds and maintains strong relationships ...

Description and Requirements Duties:Architect, plan, design, engineer, and provide Tier 3 global support for the Enterprise's network infrastructure, network security infrastructure, E-Commerce environment, remote access, multimedia technology, and Data Center Engineering. Support the public cloud infrastructure. Lead a variety of projects and improvements. Perform work in accordance with standards and methodologies. Develop strategies for complex projects and participate in large projects. ...

Description and Requirements Role Value Proposition: We are seeking a highly skilled and forward-thinking leader to serve as Director, Multimedia Services, reporting to the Assistant Vice President, Event Production and Multimedia Services. This role is accountable for enterprise ownership of multimedia technology platforms and operations, including conference rooms, collaboration spaces, digital signage, and custom environments across the global footprint. The Director will lead a large, ...

Description and Requirements Role Value Proposition: Global Risk Management (GRM) oversees MetLife's financial and non-financial risks to support responsible growth and ensure we deliver on our promises to customers and stakeholders. GRM accomplishes this through proactive advice, independent and effective challenge, and through implementation and enforcement of guardrails. This position sits within Model Risk, GRM Data & Analytics. You will be responsible for developing AI solutions for ...

Description and Requirements Location: Virtual within commutable distance to Tampa FL, Aurora IL, St Louis MO, and Oriskany NY offices (with travel to office monthly) The Role Manages, coaches, and develops billing personnel responsible for providing billing administration and solutions to MetLife group customers across Regional Business and National Accounts. Responsible for the overall customer billing experience for payroll for the following payroll deduct billed products: Pet, Critical ...

Description and Requirements The Opportunity Claim owner and decision-maker. Requiring experience in working and handling Short Term Disability Claims and concurrent Absence leaves. Responsible for administering claims within contractual provisions and internal /external guidelines. Establishes a relationship with claimants in order to understand their perspective on their disability/leave. Using that perspective and other information, identifies the claimant's functional capacity and leverages ...

Description and Requirements Role Value Proposition As a leader in insurance, MetLife never underestimates the significance of the impact made by associates. We are actively hiring Customer Care Advocates for our Dental Global Customer Solutions (GCS) team! As a Customer Care Advocate, you will receive in-bound customer service inquiries via the telephone and/or email and resolve problems by putting customers at the heart of all you do. The successful candidate will leverage effective ...