Description

JOB DESCRIPTION

The Premium Audit Technical Assistant I is an entry level position with Chubb Premium Audit that is both internally & externally facing - with direct communication with brokers & clients. The PATA I is responsible for these primary tasks: audit assignments, email communications, audit completion check-ins, audit workflow management and administrative updates to our inventory systems. This position requires a high degree of concentration, quality, accountability and ability to work well within a team.

Job Functions:

• Complete workflow for the assignment process. This includes checking notes and assignment system for deviation to ensure audit assignment is accurate. Overwrite automatic assignments when assignment instructions are updated.
• Complete audit assignment packages; which may include rating information, applicable endorsements, loss runs, WCRIB Inspection reports for audit staff or communication to audit vendor.
• Administration of various email boxes, including all status requests/reopens, PA notifications, and NTU.
• Vendor validation to ensure inventory status and controls.
• Customer service support via phone/email
• Other miscellaneous administrative tasks to support line of business underwriting, field auditors, vendors or review staff.
• Monthly self-reporting of applicable performance metrics, which may include production, time & attendance.
• Update and maintain all manual vendor, line of business and other miscellaneous reporting requirements.

Qualifications:

• High school degree or equivalent required. Previous customer or call center experience.

Requisition #: 31225

6ahf9io63