Description

Our Risk Solutions team is currently seeking an AVP Premium Audit in our Worcester, MA location or remote work location. This is a full time, exempt role.

POSITION OVERVIEW:

The AVP of Premium Audit provides strategic leadership and operational oversight for the Premium Audit department, ensuring the accuracy, integrity, and timeliness of insurance premium audits. This role is accountable for developing and executing audit strategies that align with organizational goals, driving process improvements, and maintaining compliance with all regulatory and industry standards.

The AVP will lead a high-performing team, foster a culture of accountability and continuous improvement, and collaborate closely with underwriting, finance, compliance, and other key stakeholders to optimize audit practices. By leveraging data-driven insights and innovative methodologies, the AVP will enhance audit efficiency, mitigate risk, and contribute to the organization's financial strength and long-term success.

Key Responsibilities:

• Leadership and Management:
• Lead and mentor the premium audit leadership team, fostering a culture of excellence and continuous improvement.
• Develop and implement strategic plans for the premium audit department.
• Ensure the team is adequately trained and equipped with the necessary tools and resources.
• Oversee vendor strategy including acquisition, oversight and budget.
• Audit Operations:
• Oversee the planning, execution, and review of premium audits to ensure accuracy and compliance.
• Oversee development and maintenance audit department policies, procedures, and standards.
• Monitor audit performance metrics and implement improvements as needed.
• Collaboration and Communication:
• Partner proactively with underwriting, finance, and technology teams to build strong relationships, foster trust, and collaboratively solve complex challenges. Drive initiatives that address emerging trends and enhance efficiency across premium audit processes.
• Analyze and interpret audit results in the context of broader business and economic trends, translating insights into actionable recommendations. Communicate findings clearly and persuasively to senior leadership and key stakeholders to support informed decision-making.
• Serve as a trusted representative of the Premium Audit department in cross-functional meetings and enterprise projects, ensuring alignment of objectives and promoting open, transparent communication to achieve shared goals
• Compliance and Risk Management:
• Oversee staff liaisons with state bureaus and ensure compliance with regulatory requirements and industry standards.
• Identify and mitigate risks associated with premium audits.
• Stay updated on changes in regulations and industry trends affecting premium audits.
• Oversee quality review program to ensure audit accuracy.
• Technology and Innovation:
• Leverage technology to enhance audit processes and improve efficiency.
• Explore and implement innovative solutions to streamline audit operations.
• Partner with the technology and marketing departments on development and execution of the customer audit experience strategy.

WHAT YOU NEED TO APPLY:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field; Master's degree or professional certification (e.g., APA®, CIPA) preferred.
• Minimum of 10 years in premium audit, insurance, or a related discipline, including at least 5 years in a senior leadership capacity.
• Exceptional knowledge of insurance principles, premium audit practices, and regulatory requirements.
• Analytical Excellence: Strong ability to interpret complex data, solve problems, and make sound, strategic decisions.
• Leadership & Influence: Proven ability to lead high-performing teams, inspire collaboration, and influence at senior and executive levels.
• Communication Skills: Outstanding oral and written communication skills, coupled with strong interpersonal capabilities.
• Relationship Building: Demonstrated mastery in fostering partnerships and cultivating a culture of engagement and collaboration across the organization.
• Time Management: Ability to prioritize effectively and manage multiple initiatives in a fast-paced environment.
• Technical Proficiency: Skilled in audit software, data analytics tools, and other relevant technologies.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here .

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here .

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
Requisition #: 41555

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