Description

• Create and maintain business requirements and systems documentation, as well as; perform testing for development projects, system enhancements and fixes for the Workers Compensation Product Line.
• Provide technical advice, troubleshoot, counsel, and project management expertise in the development and utilization of the policy issuance system involving rating, policy issuance, statistical reporting, claims handling and receivables.
• Assist Product Line Management in maintenance of insurance forms, rules and rating plans so they are in compliance with regulatory requirements.
• Analyze industry communications to remain current in workers compensation product line issues.
• Keep current with rating and rating plans for Workers Compensation.
• Evaluate current operational and communication procedures/practices and revise as appropriate to improve overall efficiency.
• Perform work in a manner that is focused on exceeding customer's expectations.
• Create reports/scans used in analysis and research using MIS Business Tools, Excel, etc.