Description

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  Provide superior policy servicing and underwriting support to the Global Casualty Major Complex business unit.
  
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  Complete registration and policy issuance activities; including post bind transactions timely and accurately.
  
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  Ensure premiums are registered correctly and accurately reflected in the department tracking system.
  
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  Communicate with branch offices to gather data and ensure accuracy of policy information.
  
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  Identify and utilize appropriate systems and company forms/endorsements to complete and submit policies to internal and external clients.
  
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  Maintain/exceed service standards in the areas of production, service, support and customer service/job approach.
  
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  Monitor work queue items and take appropriate action to ensure timely processing of incoming requests and responses to all internal and external inquiries.
  
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  Identify and communicate system related issues to appropriate areas.
  
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  Provide training and assistance as required.
  
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  Perform other duties and special projects as assigned.