Description

• Set the overall digital distribution domain mission, vision, and goals through collaboration with subject matter experts (SMEs) and business stakeholders
• Manage the domain revenue/expense budget and guide the overall direction of the domain, including strategic decision-making, resource allocation across squads, and upholding quality standards.
• Partner with and leverage all market-facing sales/business development resources to meet or exceed divisional financial goals
• Lead and collaborate on growth strategies for all digital platform assets-users, inventory, traffic, engagement, etc.
• Oversee, manage, and innovate API/platform initiatives and strategies, focusing on continual improvement of related KPI metrics
• Develop and manage key distribution partner relationships as they relate to the small and lower midmarket/digital portfolio
• Oversee Marketplace UX and collaborate with all technology constituents to drive improved performance, stability, and outcomes.
• Act as a liaison with the rest of the organization, managing expectations with all stakeholders
• Design, build, and maintain customizable, modular products fit for purpose across distribution platforms
• Enhance analytic capabilities to increase efficiency and speed to market with distribution partners and internal sales teams
• Define and track the domain's key performance indicators
• Facilitate quarterly business planning for the domain and shape (i.e., plan and prioritize) the domain backlogs at a high level
• Build an Agile culture through effective leadership, role modeling, and people management
• Demonstrate a commitment to ongoing professional development and awareness of industry trends
• Advocate for the agent and customer, bringing design thinking into customer journeys