Description

Location Designation: Hybrid - 3 days per week

Role Overview:

This role leads partnership with Field Experience Value Stream (FXVS) stakeholders to evaluate, design, and optimize programs and initiatives that advance business objectives. The individual provides analytical leadership across the team, applying advanced analytics to assess impact, identify trends, and translate insights into clear strategic recommendations. Operating in a dynamic, fast-paced environment, this role sets direction, influences decision-making, and elevates the team's analytical rigor and business impact.

What You'll Do:

• Lead analytical partnership with FXVS stakeholders across functions to shape, evaluate, and optimize strategic initiatives.
• Set direction and standards for measuring initiative effectiveness using KLIs and KPIs, ensuring consistency, accuracy, and insight across the team.
• Synthesize complex and ambiguous business challenges into clear narratives, trends, and strategic recommendations that influence decision-making.
• Proactively identify opportunities for strategic optimization and guide FXVS SMEs with actionable, forward-looking insights.
• Oversee the development of complex analyses, ensuring analytical rigor and effective translation of data into executive-ready insights.
• Lead cost-benefit and investment analyses to inform prioritization and resource allocation decisions.
• Communicate complex and sensitive insights with executive presence to build alignment and drive action across stakeholders.
• Drive continuous improvement of reporting, forecasting, and analytical frameworks, elevating team capabilities and efficiency.
• Mentor and develop team members while providing leadership on special projects and cross-functional initiatives.

What You'll Bring:

• Bachelor's Degree in Math/Business/Computer Science or related field is preferred
• Minimum 5-7 years of relevant experience
• 10+ years of overall professional experience.
• Experience in financial services preferred; insurance industry expertise a plus.
• Exceptional analytical and quantitative skills with the ability to translate data into actionable insights.
• Strong written and verbal communication skills, including experience developing and delivering executive-level (C-suite) presentations.
• Collaborative leadership style with the ability to build trust and influence peers and senior leaders across the organization.
• Proven project and process management capabilities, including the ability to manage multiple initiatives simultaneously.
• Demonstrated experience leading, mentoring, and developing high-performing teams.
• Self-motivated, results-oriented professional with a strong sense of ownership and accountability.

#LI - EM1

#LI - HYBRID

Pay Transparency

Salary Range: $160,000-$228,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com .

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID: 93325

Requisition #: 39913100

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