Description

JOB DESCRIPTION

Chubb Limited is currently seeking a Senior Underwriting Associate to join the Financial Lines Global Accounts Branch within Global Services located in Simsbury, CT or Philadelphia, PA.

The Underwriting Associate (UA) will contribute to the achievement of the Global Services Branch goals as well as corporate goals relating to the growth, profit, renewal retention, service and producer/client management. The branch is responsible for Financial Lines U.S. policies which are part of an overall account managed on behalf of Chubb's international zones. The UA will perform research and investigation specific to the binding and policy issuance of an assigned book of business (including but not limited to, Quote and IMP review, Loss Runs Requests, Broker of Record Changes, Endorsements and Systems Maintenance as related to these functions). The UA will correspond with both local U.S. producers and underwriters as well as overseas underwriters to coordinate the accounts being sent to the Processing Center by completing all necessary templates or work orders for issuance instructions. The UA is responsible for electronic file integrity; ensures internal and external service standards are met to achieve a high level of customer satisfaction. This position requires no Underwriting authority.

Roles/Responsibilities

• Reviews all Local Policy Implementations against the related quotes or endorsement requests, researches and investigates any inconsistencies of information, and ensures accurate binding and issuance instructions to the Processing Center.
• Compiles and indexes all correspondence applicable to the account in the related customer file.
• Coordinates account processing and servicing by preparing templates and work orders of issuance instructions.
• Coordinates the booking and issuance process with the Processing Center by responding to all questions or pushback received from the Servicing Team.
• Researches and responds to Producer and Overseas Underwriter inquiries and escalates as necessary
• Serves as an additional point of contact for internal and external customers on account related matters and escalates as needed
• Ensures MAX and other tracking systems are updated timely and within service standard metrics.
• Serves as back up to other Underwriting Associates within the Fin Lines Team
• Handles all additional functions as assigned by management, (additional functions may include Meeting Minutes Minder; SharePoint repository maintenance; AI Champion.

Requisition #: 29537

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