Description

JOB DESCRIPTION

We are looking for a Senior Business Analyst to join our North America (NA) Digital Consumer Team, a team tasked with creating digital distribution for Chubb's expansive suite of insurance products, uniting the products and services of our Personal Lines digital distribution. We are a diverse, dynamic, and agile team that leverages technology, expertise, and a customer-centric approach to develop and digitally enable our products and services at the right time and place. These are the products, innovations, and experiences of the future Chubb, built today.

Reporting to the AVP, Digital Consumer Partner Delivery Lead, you will play a key role in this effort, helping to onboard external partners by coordinating across many internal stakeholders and the variety of software products that are the undercurrent of our business. Leveraging your knowledge of consumer facing web applications, internal web applications and restful APIs, you'll maintain and support our business in a clear, organized, and functional manner. With us, your deep expertise and technical acumen around trends and technologies within the digital spectrum will be highly leveraged. Part business analyst, part project manager, you'll help to ensure seamless integration and delivery of digital initiatives that power the future of our business.

In this role, you will:

• Monitor and manage project timelines, budgets, resources, and deliverables
• Collaborate with stakeholders to define project objectives and requirements
• Oversee the implementation and delivery of digital projects, including websites, applications, and other online platforms
• Facilitate the prioritization, development and execution of digital strategies, ensuring alignment with business goals
• Act as a liaison between internal teams, external clients, and other stakeholders.
• Lead and mentor a cross-functional digital team
• Collaborate with development teams to define and implement testing strategies for digital products, ensuring high-quality deliverables
• Develop and maintain test plans and test cases to certify business rules and system functionality
• Identify, document, and report defects, working closely with developers to ensure timely resolution

Requisition #: 25936

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