Description

Description and Requirements

Duties: Demonstrate the ability to break large architectural and implementation problems into logical smaller solutions. Define, maintain, and manage architecture models and artifacts. Design customer communications (CCM) and document processing workflows using Quadient Inspire (Scaler, Messenger, Designer, Interactive). Lead and manage key projects from inception to completion, ensuring timely delivery and quality outcomes. Develop and configure Quadient Inspire applications and CCM templates (mail, email, fax, SMS) to ensure efficient and effective document production. Develop Azure Synapse pipeline solutions for event-driven architecture and integrate with CCM applications (Digital services, Quadient). Prepare rule engines and integrate them with Synapse pipelines using Azure Cosmos DB. Develop and implement insightful dashboards using tools including Splunk and Azure Metrics. Build and maintain robust end-to-end texting infrastructure, including APIM/APIC and Azure Functions. Implement and manage Azure DevOps CI/CD pipeline automation and Bullet Train deployment. Collaborate effectively with cross-functional teams to achieve project goals and provide guidance to junior team members. Learn and adapt to new technologies and methodologies, exploring AI opportunities within the Correspondence team. Provide technical support for correspondence systems, ensuring stability and resolving critical issues promptly.

Requirements: Bachelor's degree in Electrical Engineering, Engineering or related field (will accept foreign education equivalent) and ten (10) years of experience performing software development, including use of customer communications management platforms such as Quadient Inspire, OpenText Extreme, and/or Oracle Documaker. Position requires experience in the following: 10 years of experience designing, implementing, and managing the end-to-end lifecycle of customer communications management (Quadient & Documaker), including creating content, delivering messages through various channels (email, text, mail, fax), storing communication records, and retrieving them. 5 years of experience with Agile methodologies such as Scrum or SAFe (Scaled Agile Framework), and applying these methodologies in real-world projects, including leading Agile teams, facilitating Agile ceremonies, and ensuring continuous delivery and improvement. 3 years of experience with DevSecOps practices, including integrating security into the CI/CD pipeline, managing releases, and automating deployment processes using Azure DevOps. 2 years of experience deploying, managing, and optimizing solutions using Microsoft Azure Services such as Synapse for data analytics/integration, Functions for serverless computing, ASE for secure app hosting, and CosmosDB, SQL DB for scalable database solutions. 3 years of experience developing, deploying, and managing REST APIs, designing API endpoints, ensuring secure and efficient JSON request/response data exchange, and integrating APIs with cloud-first infrastructure, following best practices for API versioning, documentation, and monitoring.



Work Arrangement: Hybrid - 3 days in office/2 days remote

"At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers."



The wage range for applicants for this position is $132,184.00 to $146,900.00 per year. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

#LI-DNI

The expected salary range for this position is $132,184 to $146,900. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

$132,184 to $146,900


Requisition #: 13232

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