Description

JOB DESCRIPTION

We are seeking a seasoned Senior Project Manager and Technology Leader to help to spearhead the migration of a critical customer communications portal across North America. In this high-impact role, you will oversee technology planning, architectural design, end-to-end testing, and feature deployment for a transformative platform. Collaborating with diverse business units, you will drive the modernization of legacy and emerging CCM capabilities into a cutting-edge strategic platform.

Drawing on your expertise in enterprise delivery, scaled agile methodologies, and industry best practices, you will play a pivotal role in executing a multi-year program to transition from OpenText xPression to a next-generation CCM platform such as OpenText Extreme, Smart Communications, or Quadient Inspire. Your leadership will ensure the delivery of reusable business document capabilities-spanning creation, storage, and distribution (digital, electronic, and paper)-to support critical insurance operations, including quotes, policies, endorsements, contracts, invoices, and more. This is your opportunity to shape the future of customer communications for a global leader in Property and Casualty Insurance.

In this role you will:

• Guide architectural design, development, testing and deployment of CCM product solutions in a fast-paced agile environment. Problem solver and an expert at troubleshooting and implementing creative solutions to deliver on application objectives
• Partner with the business product owners, enterprise architects and other product team members to document and groom product features, user stories, and acceptance criteria in an agile development environment
• Manage migration and production support teams while building the solution to Global Platform standards
• Analyze and understand complex problems and generate appropriate technical solutions independently
• Review code, design, and provide guidance to developers
• Apply design patterns and in designing application that is resilient and scalable
• Provide system and budget planning recommendations to Global Platform Owner
• Mentor junior team members

Requisition #: 17990

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