Senior Claim Counsel - Management Liability

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Job Summary

This is a Senior Claim Counsel position in the Management Liability, Financial Institutions & Technology Claim Group. The individual in this position will focus on high severity Directors & Officers, Fiduciary, and Employment Practices Liability claims under policies issued to public companies as well as large private companies. Given the complexity of and significant financial risk posed by these claims, the qualified candidate is required to be a licensed attorney. Ideally, the candidate will have a minimum of twelve years of relevant experience. The individual in this position will have responsibility for handling approximately 75 of the unit’s highest severity matters at any given time. The position requires the ability to independently evaluate liability and coverage; formulate and execute claim resolution strategies; and, without the assistance of counsel, attend mediations, navigate complex settlement dynamics and drive and influence outcomes on high severity and high profile matters.

The individual in this role will collaborate closely with our underwriters on policy language and add value on accounts from the claims perspective. The role requires excellent leadership and market facing skills. As a senior member of the team, this position will also require mentoring more junior team members and providing coaching in analyzing and formulating strategies on complex files. New York preferred, but will consider other locations.

Essential Duties & Responsibilities

1. Handles complex, high severity professional liability claims requiring legal analysis of complicated liability, damages and coverage issues. Drafts coverage letters, memos and reports. Represents CNA in settlement negotiations with independent authority to commit CNA. Interacts with multiple parties (e.g., insureds, brokers, claimants), frequently via their counsel. Directs and manages coverage counsel and coverage litigation against CNA.
2. Partners with underwriters to effectively respond to policy wording requests and other policy or claim related inquiries from brokers and customers. Works directly with brokers and customers to address similar issues.
3. Meets with brokers and existing or prospective clients as part of business marketing, growth and retention strategies. Works with senior claim and underwriting leadership to develop and analyze new products and to identify, evaluate and track claim trends and issues.
4. Provides technical guidance and oversight to junior staff members. Develops and presents training seminars on key legal and industry issues/trends for the Open Brokerage organization (claims, underwriters and actuaries). Represents CNA on panels at industry conferences.

May perform additional duties as assigned.

Reporting Relationship

Typically AVP and above.

Skills, Knowledge & Abilities

1. Senior level advanced knowledge of the theories, principles, practices and procedures of litigation management within an insurance organization.

2. The highest level of technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.

3. Excellent verbal and written communication, negotiation and presentation skills.

4. Ability to exercise independent judgment, and to work with and maintain confidential and sensitive information.

5. Excellent analytical and problem solving skills, and senior level skill in managing ambiguous situations and issues.

6. Proven ability to take a proactive long-term view of business goals and objectives in order to achieve strategic business results.

7. Knowledge of Microsoft Office Suite and other business-related software.

Education & Experience

1. Bachelor's degree with JD, and admission to the bar of at least one state.
2. Typically a minimum of seven years of claims and/or legal experience with a proven track record of results.


Requisition #: CLA00026A
Job Information
  • Location:
    New York, New York, United States
  • Job ID:
  • Posted:
    June 4, 2019
  • Position Title:
    Senior Claim Counsel - Management Liability
  • Company Name:
  • Entry Level:
  • Job Type:

About CNA

Our History
Since 1897, CNA has been providing outstanding service and an ongoing commitment to building long-term relationships, earning us a reputation for being a carrier that inspires trust. At CNA, we take pride in our ability to offer innovative products and services that meet the evolving needs of our customers and business partners alike.

As the 7th largest U.S. commercial insurer and the 13th largest U.S. property & casualty insurer, we provide insurance protection to more than one million businesses and professionals in the U.S. and internationally. We understand the importance of being where our customers are. Headquartered in Chicago, CNA has offices throughout the U.S., Canada and Europe. In these locations, we work with highly professional independent agents and brokers to ensure our customers receive the personal service and attention they look for in a carrier.

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