Description

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description
The Vended Application Senior Consultant II typically provides expertise across several areas of the business and delivers product features utilizing vended software, particularly ERP applications, by applying knowledge of the application's functionality and client business processes. The role creates technical designs for their area and configures vendor software for new or existing enterprise-wide and business-unit applications moderately complex and above projects and maintenance efforts.

We are seeking an experienced Apigee Engineer with strong expertise in observability (Datadog), troubleshooting, and automation. The role is critical for ensuring the stability, performance, and security of our API Management platform. The ideal candidate excels in production support, drives automation to reduce manual effort, and collaborates across teams to deliver reliable, self-healing services.

Key Responsibilities

• Manage and support Apigee API Gateway (on-prem or hybrid) including proxy deployments, policy management, routing, authentication, and certificate renewals.
• Design and implement Datadog dashboards, monitors, and alerting strategies for proactive API performance monitoring.
• Troubleshoot production issues, perform root cause analysis (RCA), and ensure timely resolution to maintain high availability.
• Develop and maintain automation scripts and playbooks (Python, Ansible, or Shell) to streamline deployments, monitoring, and incident recovery.
• Collaborate with cross-functional teams (SRE, DevOps, Security, and Network) to improve reliability, observability, and incident response readiness.
• Participate in disaster recovery testing and ensure documented operational runbooks and self-service tooling are up to date.
• Mentor junior engineers, drive best practices, and contribute to continuous improvement initiatives.

Required Skills & Experience

• 2- 6 years of experience managing Apigee Edge or Hybrid platforms.
• Strong understanding of API Gateway architecture, traffic management, and policy development.
• Hands-on experience with Datadog (dashboards, alerts, log pipelines).
• Proven automation experience with Ansible, Python, or Shell scripting.
• Solid knowledge of Linux, SSL/certificates, networking, and security concepts.
• Experience with incident/change management processes (ITIL) and 24x7 production support environments.

Soft Skills

• Excellent analytical, troubleshooting, and communication skills.
• Strong leadership and mentoring capabilities.
• Proactive approach to automation, self-healing, and continuous reliability improvements.
• Comfortable working in on-call rotations and dynamic production environments.

Primary Skills
Apigee API, Apigee Architecture, Apigee Integration, API Management, Defect Resolution, ERP Applications, Functional Designs, Integration Testing, Issue Management

Shift Time

Recruiter Info
Yateesh

ybgaa@allstate.com

About Allstate

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.


Requisition #: 2024363136

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