Description

Role Overview

The Sales and Marketing Technology Leader is responsible for defining and delivering the global strategy and roadmap for Aon's sales and marketing technology ecosystem. This role combines hands-on platform leadership with planning across CRM, digital marketing, demand generation, client and account management, data and analytics, agentic AI, and workflow automation.

You will translate commercial goals and critical metrics into scalable, well-governed, and data-driven technology solutions that enable revenue growth, client engagement, and brand visibility.

This is a fully remote role based in the United States, with the flexibility to work virtually.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Act as the senior technology lead for Sales and Marketing, responsible for the strategy, architecture, and roadmap of our global sales enablement and marketing technology ecosystem.
• Manage a coordinated portfolio of sales and marketing technologies, including:

CRM: Salesforce, Oracle CRM, and related tools

Digital marketing & demand generation: marketing automation platforms, campaign and email management, paid media orchestration, web experience, and web experience technologies (e.g., Aon.com)

Client and account planning: territory and account management tools, pipeline and opportunity oversight, sales planning, and forecasting solutions

Event management: event registration and management platforms, webinar tools, and associated engagement technologies

Data & analytics: MDL, CDP, customer and prospect data platforms, campaign analytics, sales and marketing dashboards, AI driven insights

Sales enablement & workflow: content and digital asset management, playbooks, proposal support, guided selling, approvals, and workflow automation, coordinated with CRM and collaboration tools

• Ensure end-to-end process integrity and data consistency across lead management, opportunity and pipeline management, account planning, campaign execution, event engagement, and post-sale client development.
• Collaborate with senior leaders in Sales, Marketing, Product, Client Management, and Technology to align platform capabilities with go-to-market, brand, and growth strategies.
• Define and maintain a platform governance model for the commercial technology stack, including demand intake, prioritization, change control, release management, and communications.
• Lead a global technology team (solution architects, business analysts, product owners, developers, integration specialists, administrators), encouraging a culture of collaboration, experimentation, and continuous improvement.
• Coordinate the evaluation, selection, and rollout of new features and releases across CRM, marketing automation, CDP, and related platforms; perform impact assessments and guide configuration, testing, and deployment.
• Drive adoption, training, and change management for new capabilities, ensuring that sales, marketing, and account teams are equipped to fully leverage available tools in their day-to-day workflows.
• Promote data quality, standardization, and controls throughout the sales and marketing environment; work together with Data, Risk, and Compliance teams on data governance, data privacy, security, and regulatory requirements.
• Ensure smooth integration and data exchanges between commercial platforms and related ecosystems (finance, billing, service, HR, data warehouse/analytics platforms, web, and collaboration tools).

How this opportunity is different

This role goes far beyond maintaining existing tools. You will:

• Define the strategic vision and target architecture for Aon's sales and marketing technology ecosystem, including how CRM, marketing automation, CDP, event technology, sales enablement, and analytics function together as a coordinated commercial engine.
• Play a central role in enterprise-wide transformation programs, including:

Large-scale CRM and marketing automation transformations

Implementation of agentic AI transformations

• Blend executive-level influence with hands-on leadership: from driving multi-year roadmaps and transformation programs to participating in architectural reviews and proof-of-concepts for new commercial technologies.
• Directly build the day-to-day experience of sales, marketing, and account teams globally, enabling colleagues to be more productive, data-driven, and client-focused.

Your efforts will directly influence revenue growth, pipeline performance, client engagement, and commercial efficiency.

Skills and Experience That Will Lead to Success

Proven Experience

• 10+ years leading sales, marketing, or commercial technology portfolios in a global, matrixed organization.
• Deep hands-on and strategic experience with:

Enterprise CRM platforms (e.g., Salesforce, Oracle)

Marketing automation and digital marketing technologies (campaigns, journeys, personalization, A/B testing, web/CMS)

Demand generation and lead management processes

Sales support and account planning resources (content management, playbooks, proposals, account planning and territory management)

CDP and customer data architecture for 360-degree client views and advanced segmentation

Event management platforms and integration with campaigns and CRM

Digital Asset Management technologies and Content Management Systems

• Demonstrated success leading complex, multi-year transformation programs across CRM, marketing technology, and sales processes, including global deployments and process standardization.
• Experience promoting the use of agentic AI, automation, and analytics in sales and marketing scenarios
• Strong track record collaborating with senior business participants to translate commercial strategies and important metrics into actionable technology roadmaps and measurable outcomes.

Leadership & Collaboration

• Proven ability to build, lead, and develop high-performing, diverse, global teams across business and technology skills.
• Excellent stakeholder management and communication skills, with the ability to influence and work closely with senior leaders in Sales, Marketing, Client Leadership, Brand, and Technology.
• Experience managing portfolio prioritization, budgeting, and resource planning across multiple concurrent projects, improvements, and BAU work.
• Strong vendor and partner management skills, including contract negotiation, performance management, and aligning partner roadmaps with internal strategy.

Strategic Approach & Innovation

• Strategic problem solver who can link technology, data, and analytics capabilities to business outcomes such as revenue growth, pipeline health, client retention, and commercial efficiency.
• Proven experience identifying and implementing automation, AI/ML, and advanced analytics in commercial processes (e.g., lead scoring, next-best-action, opportunity insights, pricing/offer optimization, and campaign tuning).
• Comfortable operating in a matrixed, global environment, balancing global standards with local market, regulatory, and cultural needs.

Education & Credentials

• Bachelor's degree in Information Systems, Computer Science, Business, Marketing, or a related field; or equivalent work experience.
• Advanced degrees or relevant certifications (e.g., CRM/marketing automation certifications, AI/analytics, project/portfolio management) are a plus.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is [ $186900 to $310000] annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance; various types of leaves of absence; paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws; short-term disability and optional long-term disability; health savings account; health care and dependent care reimbursement accounts; employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies; adoption assistance; tuition assistance; commuter benefits; and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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2575621
Requisition #: 99462

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