Chubb
Whitehouse Station, New Jersey, United States
(on-site)
Posted
16 hours ago
Job Type
Full-Time
Description
JOB DESCRIPTIONThe Senior Risk Solutions Advisor supports Chubb NA's Risk Consulting process by working closely with Risk Consultants to ensure client engagement with engineering requirements and recommendations. This role focuses on delivering effective client solutions, enhancing satisfaction, resolving complex issues, and educating clients on Loss Prevention and Mitigation solutions. Leadership, critical thinking, technical expertise, and strong client service are essential.
Key Responsibilities:
- Conduct personalized consultations to understand client needs and position service solutions
- Apply knowledge of property/casualty risk control, loss prevention, inspection processes, and construction codes to provide tailored solutions
- Understand risk characteristics across U.S. territories
- Resolve escalations and challenges creatively through appropriate channels
- Make recommendations and deliver full-service solutions addressing client pain points and future needs
- Educate clients on loss prevention benefits, simplifying complex technical concepts
- Deliver difficult messages when necessary
- Research and address vendor escalations to improve workflows
- Respond promptly to client and agent inquiries
- Collaborate with team members and business partners to ensure a quality client and agent experience
- Share feedback to enhance service solutions
Requisition #: 29149
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Job ID: 82071345
Chubb
Insurance
United States
For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 180th largest ...
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