Description

• Support of the products and services offered by the company.
• Assist in the marketing and sales of all lines of business
• Develop a relationship with the agency plant in the assigned division. Assist in training new and existing agents about marketing techniques, products, services, rules/regulations.
• Understand and utilize Rain and Hail systems and tools available to maximize efficiency such as Field Information System (FIS), Agency Information System, Adjuster Services and e-processing system.
• Perform administrative duties including:
• Assist in investigating and resolving complaints from agents/insured in his/her assigned territory.
• Aid in collection and documentation of outstanding premium balances.
• Attend industry sponsored seminars, field days, etc. at the direction of division management.
• Assist with other duties as necessary.

• Ability to recruit and train agents.
• Knowledge of or the ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.
• Knowledge of or the ability to gain experience of Rain and Hail's products, services and systems.
• Knowledge of and the ability to gain the experience in the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, farm P&C program and the other insurance products offered by the company.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a team oriented environment.
• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.
• Ability to use the Company's terminology, procedures and systems.
• Ability to use department equipment.
• Ability to perform basic and complex mathematical calculations.
• Ability to drive a vehicle and maintain a valid drivers license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Willingness to relocate to another division if requested.
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  Ability to assist in other work-related areas as required.