Description
The Manager of Claims and Partnerships is a unique role managing claims, carrier partnerships, and internal sales of specialty insurance products and programs that support the multifamily and short-term rental industries. With a national footprint and as a leading Personal Lines Insurance Agency, we are influencing change throughout the industry. Working with admitted and non-admitted products, this role has a wide scope with touch points in all departments and collaborates at various levels of leadership. The best candidate will be someone who is knowledgeable about insurance, works well with others, is detail oriented, well organized, and a good problem solver.
What You’ll Do (Functions & Responsibilities)
Manage Claims processes and reporting on a range of insurance products
Manage a team of claims specialists and the relationship with claims TPAs
Track loss ratio and communicate trends
Build and maintain relationships with insurance carriers and providers that support various products available to residents
Monitors and tracks the success of insurance products and programs
Lead inside sales agents for personal and commercial lines offerings to residents and property managers
May interact with clients regarding insurance related topics
Conduct industry research and communicate trends
Requirements
Claims, Underwriting, or Insurance Broker experience required
Someone who wants a challenging experience with insurance programs that include admitted and non-admitted policies
Ability to demonstrate critical thinking and complex problem-solving skills while managing operational challenges
A skilled multi-tasker who can successfully manage multiple competing priorities
Someone who can take initiative and show commitment to team and organizational goals
Ease in communicating with diverse groups and sharing knowledge
Strong communication skills
Well organized with administrative tasks
Adaptable and handles change with flexibility
Innovative and open to innovative ideas
5+ years in the insurance industry
Education Requirements
Bachelor’s Degree or equivalent experience
P&C Licensed preferred, or open to completing a P&C exam
Insurance credentials preferred
