Description

JOB DESCRIPTION

As Lead CRM Engineer here at Chubb, you will lead the delivery of a critical Claims CRM platform for adjusters across North America. In this high-impact role, you drive technology planning, solution design, and oversee the full software development lifecycle, including testing new product features. You will collaborate closely with data, engineering, and business teams to support effective decision-making and teamwork. Success in this role requires strong communication, self-management, and organizational skills to navigate a fast-paced environment. You bring a proven record of leading transformative technology initiatives, deep technical and insurance industry expertise, and extensive experience guiding process and engineering teams within an agile framework.

In this role, you will:

• Lead successful delivery of claims adjuster platform integrated features with MS Dynamics CRM, including maintenance and support
• Partner with the business product owners, enterprise architects and other product team members to document and groom product features, user stories, and acceptance criteria in an agile development environment
• Work with technical experts to support and ensure that the technical design aligns with business needs, and ensure compliance with enterprise IT policies, best practices, standards and processes
• Collaborate with cross-functional teams and manage complex CRM development projects on-time, on-budget, and in accordance with client specifications
• Manage day-to-day activities of global teams through effective communication within the team, externally with other teams, business customers and senior leaders

Requisition #: 28377

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