Description

As a Risk Solutions Operations & Business Analyst Intern, you will support strategic initiatives and operational improvements within our insurance business. You'll work closely with cross-functional teams to analyze data, identify trends, and provide actionable insights that help drive business decisions.

IN THIS ROLE, YOU WILL:

• Analyze insurance data (claims, policies, customer feedback) to identify patterns and opportunities.
• Support the development of dashboards and reports using tools like Excel, Power BI, or Tableau.
• Participate in process improvement initiatives by mapping workflows and identifying inefficiencies.
• Develop account loss trend analysis.
• Ability to analyze and problem-solve.
• Assist with the research and development of draft Risk Solutions support resources and reports.
• Assisting Operations team with assigned projects
• Complete Capstone project and presentation to senior management on a relevant Risk Solutions topic.
• Create and present a final presentation for management and leadership at the close of the internship program highlighting the work you accomplished throughout the internship.

WHAT YOU NEED TO APPLY:

• Currently enrolled in a Bachelors or advanced degree program
• Preferred Degrees: Business Administration, Economics, Data Analytics, Information Systems or related fields
• Cumulative GPA of 3.0 or higher preferred

• Ability to commit to a full time 10-week internship program
• Ability to work in the U.S. without requiring sponsorship now or in the future
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Excel; familiarity with SQL, Power BI, or Tableau is a plus
• Strong interpersonal, verbal, and written communication skills

CAREER DEVELOPMENT:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here .

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here .

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
Requisition #: 42051

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