Description

JOB DESCRIPTION

ESIS is currently seeking a Partnership Leader to develop and manage important business relationships with ESIS clients. This position in ESIS Client Services provides an opportunity for the correct candidate to join a fast paced, growing organization bringing their knowledge of the property and casualty claims industry to positively manage business relationships and impact client retention.

Major Duties and Responsibilities:

Portfolio Management & Expense Control

• Contribute to the growth and profitability of ESIS by strategically managing the retention of ESIS clients by revenue and unit.
• Promote client expansion through the education of ESIS products and services

Account Management & Business Acumen

• Acts as a single point of contact for clients to respond to questions, concerns, and problems. Understands how to leverage strategy and relationship to resolve issues,
• Expertise in the ESIS risk management information system and the production of reports based on client defined criteria
• Advanced understanding of how to effectively review data, analyze results and translate information into specific actions for positive client program results
• Execute on tactical and basic strategic initiatives within agreed upon timeframes and expectations
• Demonstrate the ability to lead projects and meetings with senior level engagement
• Identify opportunities for client program efficiencies, respond to questions or concerns, resolve problems in a timely and effective manner
• Manage client initiatives and projects such as meeting preparations and claim file reviews
• Thorough knowledge of the assigned client's industry and business drivers
• Execute on tactical objectives in agreed upon timeframes and expectations
• Develop strategic recommendations based on client's business needs and goals

Administrative Compliance

• Monitor the completeness and accuracy of data in Client Relationship Management (CRM) system
• Execution of the contracting process
• Accountability for renewal strategy and execution
• Represents region at industry functions

Professional Development

• Assist in the new sales process by participating in presentations and marketing of ESIS products and services
• Work independently, collaboratively and in a leadership role with clients, brokers, carriers and ESIS team members
• Strong technical understanding of all ESIS products and services and how they are best deployed for specific clients
• Foster sales leads and participate in the sales process

Requisition #: 27590

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