Description

JOB DESCRIPTION

This position supports our internal sales channels (i.e. Chubb A&H), external clients, and brokers to ensure the seamless implementation of Chubb's voluntary insurance products across multiple enrollment platforms. The successful candidate will collaborate with internal teams and external partners to configure client enrollments, ensuring compliance with underwriting guidelines, product specifications, regulatory requirements and client-specific needs. They will play a key role in developing a centralized benefits technology relationship management model, driving efficient and scalable growth. Whilst, ensuring consistent alignment and communication with all enrollment partners to optimize the client experience and support business objectives.

Responsibilities:

• Support key external strategic partnerships with insurtech vendors, enrollment, and fulfillment firms, focusing on platform strategy and performance.
• Serve as the primary contact for sales, brokers, and enrollment system partners, overseeing the configuration and testing of the voluntary benefit enrollment systems.
• Ensure enrollment data files are accurately formatted, complete, and submitted promptly to internal and external parties/systems.
• Support and partner with internal relationship owners within the Chubb organization.
• Lead or participate in enhancements to the enrollment platform(s), including adding new product lines, updating enrollment file configurations and improving overall system functionality.
• Conduct peer reviews of custom-built cases to verify platform configuration alligns with underwriting offers and setup requirements.
• Collaborate with the internal finance team to maintain efficient billing process flows and coordinate with external partners to resolve any billing discrepancies.
  

Requisition #: 31509

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