Description

Team Manager
Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as the Team Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

This is a hybrid (2 days a week) position, based out of any of our South Florida offices, that may require in person client facing meetings.

As our Team Manager on the Employee Health & Benefits team, you'll

• Hold weekly calls with each team member to go over their book and assist with their strategy for the year. These meetings would also serve as time to help them prioritize and execute successfully on all upcoming deliverables. Leverage master calendar/Smartsheet to help the team stay on track and make sure they are meeting deadlines.
• Time Management/Organization - help to optimize these within the team.
• Spend time with each team member to hone in on areas of opportunity and create a training program to help them learn and grow in those areas.
• Aim to consistently communicate clear goals, expectations, and feedback to team on a frequent basis.
• Act as a liaison between the team and the subject matter experts to make sure we are maximizing the use of each other's time and interactions are professional and meaningful.
• Involved in hiring for new roles when necessary. Assist with job descriptions, interviewing and selecting new candidates.
• Conduct/Own HR Goal Setting Process and Performance Management Process for your Direct Reports.
• Balance/Approve PTO Requests for Team Members
• Act as a liaison for the team to relay new information coming downstream, interpret what it means to them and how it impacts us and our clients. This could be related to compliance updates, carrier updates, new products or changes within our market, new initiatives/goals within MMA.
• Oversight of Client Compliance Needs and deployment around consistent approach to new laws/regs
• Provide additional support on Key Accounts
• Drive/improve consistent service delivery model to make sure it aligns with Team goals and book of business.
• Identify areas that aren't working or provide little/no value
• Bring forward improvement suggestions

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High School diploma or equivalent
• Active and current Florida 2-15 insurance license
• At least 10 years of account management experience within an insurance agency
• Proficiency with Microsoft Office Suite, including Excel, Outlook and Word
• Advanced proficiency in MS Office, including Excel and PowerPoint
• Ability to collaborate cross-functionally

These additional qualifications are a plus, but not required to apply:

• Bachelor's degree or higher
• Management experience
• Self-funded experience
• Bilingual (English/Spanish)

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid and flexible work
• Charitable contribution match programs
• Stock purchase opportunities
• Competitive compensation
• Entrepreneurial leadership
• Unmatched, scalable resources
• Committed to core values
• Inclusive culture

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/Marsh_MMA
• https://www.linkedin.com/company/marsh-mclennan-agency/

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAEHB

#LI-Hybrid


Requisition #: MAMCGLOBALR333138EXTERNALENGLOBAL

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