Description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

JOB DESCRIPTION:

Are you looking to collaborate closely with a Global Distribution team to deliver tailor-made product solutions which provide insights in support of strategic initiatives? If so, you've found the right team and we are growing !

As a Product Owner of Coding Hierarchy and Agency Management Platform (CHAMP), you are an integral part of a team that defines, designs, and configures the tool s to meet and exceed UW and Distribution expectations. You will be required to lead and mentor teams comprised of operations, technology, and underwriting resources. Additionally, you will have direct access to internal and external end users so you can translate and operationalize the needs of the business . The exciting work that you will do will directly impacts broker/agent strateg ies.

This role will work from our office in Chicago, IL on a hybrid basis averaging 3 days per week.

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

• Evaluates defined business requirements and processes for application changes to system configuration, processes, data values or complex structures.
• Performs system analysis, develops recommendations and approves requests to ensure that changes comply with business need, governance policies, corporate data policy and/or accounting/reporting needs.
• Designs high level, functional and detailed designs for systems and data solutions.
• Consults with business, data and architecture areas to analyze system usage and end-to-end system capabilities, identifies risks, optimization alternatives and recommends and/or executes resolution.
• Drives accountability for system and data integrity by developing and executing necessary processes and controls around the inbound and outbound flow of data involving application systems.
• Collaborate with management, technical staff and subject matter advisors to understand business needs/issues, troubleshoot problems, conduct root cause analysis and develop cost effective resolutions for system and data anomalies.
• Designs reports, dashboards and key performance indicators to support analytical requirements and business strategy.
• Partners with data management and technology teams domestically and globally in support of data governance, enhancement of data insights and forward-looking innovation, including AI.
• Participates in application systems architecture discussions and recommends use of existing or new integrations and/or data elements that will enhance current systems and support overall corporate and business objectives.
• Participates in or leads application related projects including identifying business requirements, functional design, prototyping, process design including scenario design, flow mapping, testing, and training
• Analyzes, develops, and/or executes specifications for system configuration, data mapping and transformation processes within and between financial systems and its dependent upstream/downstream applications.

Reporting Relationship

Typically Reports to Director or above

Skills, Knowledge & Abilities

• Advanced understanding of P&C insurance business and the supporting Distribution strategy.
• Experience with Agile methodology inclusive of leading teams through Agile Ceremonies, SAFe Agile Certification is preferred.
• Extensive experience with business process and systems configuration, building reports and understanding integration concepts to/from financial systems.
• Ability to assess how organizational hierarchy changes impact reporting, downstream systems and related operational processes.
• Ability to comprehend financial calculations and compensation models. Solid analytical and problem-solving skills.
• Solid communication, interpersonal and presentation skills to work effectively among all levels of internal/external partners/clients.
• Ability to multi-task in a fast-paced dynamic workforce.
• Ability to work independently as well as in a team environment.
• Possesses advanced ability to influence.
• Skillful at learning and adapting to new system applications, functions, and concepts.
• Ability to develop strong relationships with internal business partners and external vendor partners.
• Ability to manage small projects or parts of large initiatives.

Education & Experience

• Bachelor's degree or equivalent work experience.
• Typically, 5 - 7 years of commercial insurance industry or related experience.
• Typically, 3 - 5 years of agile experience. Agile certification is preferred.
• Project management experience preferred.
• Preferred experience working with internal teams such as Finance, Technology, Data, Operations, Underwriting, Distribution and Human Resources.

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I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com .

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com .

Requisition #: R-6908

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