Chubb
Philadelphia, Pennsylvania, United States
(on-site)
Posted
1 day ago
Job Type
Full-Time
Description
JOB DESCRIPTIONJob Summary:
The Customer Support Specialist is responsible for providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves communicating via phone and email, troubleshooting problems, and maintaining accurate records of customer interactions.
Key Responsibilities:
- Respond promptly to customer inquiries via phone and email
- Identify and resolve customer issues efficiently and professionally
- Provide product and service information to customers
- Escalate complex issues to appropriate departments as needed
- Follow up with customers to ensure resolution and satisfaction
- Contribute to team goals and support continuous improvement initiatives
Requisition #: 27651
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Job ID: 81153395
Chubb
Insurance
United States
For more than 125 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world.
Today, we are the 11th largest property and casualty insurer in the United States and have a worldwide network of some 120 offices in 28 countries staffed by 10,600 employees. The Chubb Corporation reported $50.6 billion in assets and $14.1 billion in revenues in 2007. According to Fortune magazine, Chubb is the 180th largest ...
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