Description

• Skill sets required: Superior client service, organized desk management skills, professional written and verbal communication skills, time management skills, strong analytical and problem-solving skills
• Ability to maintain an exceptional phone presence even in difficult or complex situations
• Ability to manage multiple priorities in a fast-paced environment with a focus on quality results
• Ability to work independently while supporting the department's goals
• Bring initiative, creativity and negotiation skills that positively impact business results through strategic thinking and innovative solutions
• Accepts accountability
• College degree preferred or relevant client service experience
• Proven superior customer service skills
• Accuracy - ability to process requests with minimal errors
• Excellent written and oral communication skills
• Excellent time management skills
• Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the department's team goals
• Demonstrated strong business acumen and understanding of PRS Business goals
• Ability to manage multiple priorities and be results oriented
• Excellent analytical and problem solving skills
• Accepts accountability and demonstrates good business judgment
• Strong PC skills including proficiency in Word and Excel