Description

Client Representative - Surety

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Representative at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As a Client Representative on the Business Insurance Surety team, you'll work directly with Producers, Client Executives, and clients to service and retain our existing & new book of business. You will handle both contract and commercial surety transactions, including marketing and placing new and renewal bonds, and processing cancellations, riders, endorsements, and reinstatements for existing accounts. You will manage daily service activities and urgent requests from multiple channels, monitor the bonds inbox, delegate and escalate as appropriate, and prioritize work to meet deadlines. You will also be responsible for billing new and renewal business, proactively following up on payments and resolving accounting issues for bonds as they arise, and you will support projects assigned by the Client Executive team as needed.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High school diploma or equivalent is required
• Excellent communication skills to effectively service customers
• Ability to assist with managing a book of business and to develop relationships to retain accounts
• Be a self-starter; problem solver with good time management skills
• Be organized and meet deadlines
• Ability to provide ongoing support for team members and colleagues
• Property/casualty license or ability to attain is required

These additional qualifications are a plus, but not required to apply:

• College degree preferred.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
• Facebook
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• LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAUMW

#LI-Hybrid

#MMABI

The applicable base salary range for this role is $41,200 to $76,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Requisition #: MAMCGLOBALR345314EXTERNALENGLOBAL

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