Description

• Monitor and pursue collections of unpaid receivables and take appropriate actions to resolve balances in a timely manner.
• Reconcile more challenging premium differences and disputed transactions within current month. Work with the various business units and agents to resolve differences.
• Initiate and review receivable documents throughout the month to ensure all collectible balances and aged items have been addressed and will clear prior to month end closing.
• Collect all payments due in accordance with and within the Chub credit term guidelines.
• Provide customer service support to our internal and external customers to resolve any open queries regarding premiums due.
• Provide monthly status reports to Team Leader/Manager in support of receivable analysis reporting. Report to include any outstanding delinquent collectible balances, aged, and backdated items for assigned brokers/agents across business lines.
• Investigate and resolved disputed items, reconcile balances as required, follow up on corrective action until balance is resolved.
• Completed disbursements, journals, and other accounting functions as dictated by Accounting Best Practices.

• Reports directly to the Billing Services Manager - Agency Bill