Description

JOB DESCRIPTION

As an Associate Product Owner in Chubb's North America Personal Risk Services (PRS) division, you will drive the integration of our insurance products into Duck Creek policy administration system leveraging your Property & Casualty insurance expertise and hands-on experience with policy admin platforms. You will create, refine, and prioritize user stories to ensure requirements are clear and actionable, while managing the product backlog to balance new product initiatives with ongoing platform enhancements. Utilizing your strong knowledge of Agile and SAFe frameworks, you will work with cross-functional teams through iterative delivery and continuous improvement. Your focus will be on advancing PRS's digital capabilities, operational efficiency, and ease of doing business across our Excess & Surplus (E&S) and Admitted Flood lines, while strategically expanding our platform to support a broader and more diverse insurance product portfolio. Through these efforts, you will play a key role in Chubb's digital transformation, ensuring new products are efficiently brought to market and our platforms remain innovative and customer centric.

In this role, you will:

• Assist the Platform Product Owner with daily management of the PRS Duck Creek roadmap, including backlog grooming, sprint planning, and stakeholder updates
• Document and refine user stories, acceptance criteria, and business rules; maintain the product backlog in line with strategic priorities and release plans
• Partner with Product Management, Underwriting, Operations, Digital, IT, and QA to ensure alignment on scope, dependencies, and delivery expectations; actively participate in agile ceremonies
• Coordinate and support User Acceptance Testing (UAT), validate end-to-end scenarios, and ensure deliverables meet business needs and quality standards
• Conduct data gathering and gap analysis to inform product decisions and process improvements; contribute to research and documentation for future workflows and enhancements
• Prepare status reports, release notes, and executive updates; communicate progress, risks, and issues with business and IT partners
• Identify opportunities for automation, simplification, and standardization; support change management and training for new functionality

Requisition #: 27183

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