Description

Description and Requirements

The Service Financials team within the Technology Business Management Office (TBMO) enables transparency and accountability in IT spending through a structured chargeback model tied to our Service Catalog. By aligning financials with industry-standard taxonomy and benchmarking practices, the team empowers business leaders to make informed, strategic decisions that maximize the value of IT investments.

Job Location : Must live within a commutable distance of the Cary NC Office

Hybrid: Monday Tuesday Thursday in office

How You'll Help Us Build a Confident Future (Key Responsibilities)

• Contribute annual planning by aligning service mix and budgets with business and management needs.
• Monitor industry trends in application development and end-user services to identify improvement opportunities.
• Maintain accurate service data and financial records to enforce governance and support transparency.
• Ensure IT expenses align with enterprise service taxonomy standards and support financial clarity.
• Perform service-level financial analysis to support business cases and strategic initiatives.
• Communicate IT chargeback methodologies clearly and assist stakeholders with understanding and adoption.
• Collaborate with Service Owners to support funding strategies and explore innovative TBM solutions.
• Work with CFO partners to align budget allocations with GEM and support financial planning.
• Support service delivery strategy development, including tiered offerings and value measurement.
• Promote standardization and best practices across service management and delivery processes.
• Assist with annual industry benchmarking and analyze cost drivers to identify optimization opportunities.
• Help ensure service expenses qualify for tax reduction and support TBM tool adoption and education.

What You Need to Succeed (Required Qualifications)

• 5 plus years of experience in financial reporting within public or private sector
• Strong background in accounting and financial reporting
• Ability to communicate complex financial concepts clearly
• Advanced Microsoft Suite skills particularly in Excel and PowerPoint
• Proficiency in financial reporting systems
• Experience supporting financial reporting and disclosure requirements
• Knowledge & experience in TBM Taxonomy

What Can Give You an Edge (Additional Skills)

• Financial modeling experience
• Microsoft suit skills (particularly Excel and PowerPoint)
• Apptio Platform experience
• Exposure SAFe/Agile methodologies
• BA/BS in Finance, Accounting, or related field preferred
• Excellent interpersonal, analytical, and project management skills
• Proven ability to meet deadlines consistently

The expected salary range for this position is $90,000 - $110,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

$90,000 - $110,000


Requisition #: 13145

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