Description

Location Designation: Hybrid - 3 days per week

Shape your future with a dynamic internship experience at New York Life. You will build your network through collaboration and connection with talented interns and experienced employees through team-building activities, mentorship programs, and fun social events. By the end of your internship, you'll be equipped with new skills and a network that will propel you forward in your career journey.

The NYL Direct IT team is driving AI technology enablement by integrating advanced tools and intelligent agents into core business processes. This work focuses on modernizing enterprise data and platforms to ensure content is accessible, well-organized, and ready to support AI-driven solutions that enhance efficiency, innovation, and decision-making across the organization.

Role Overview:

As an AI Enablement Intern on the NYL Direct IT team, you will support initiatives that prepare enterprise data and content for AI tools such as Microsoft Copilot and ChatGPT. You will gain hands-on experience working with modern collaboration platforms, AI-enabled workflows, and cross-functional teams that are transforming how work gets done at New York Life Direct.

This role offers exposure to real-world AI implementation efforts and enterprise data modernization, providing valuable experience at the intersection of technology, data, and business operations.

What You'll Do:

During the internship, you will:

• 
  Support Shared Drive Migration to SharePoint/OneDrive
  Assist with migrating shared drives to Microsoft SharePoint and OneDrive, organizing and structuring content to improve accessibility and readiness for AI tools and Copilot agents.
  
• 
  AI Enablement Support
  Partner with cross-functional teams to help deliver AI agents that support business processes and workflows.
  
• 
  Support Development of AI Tools and Agents
  Collaborate with the AI Transformation team to test, refine, and improve Copilot and ChatGPT agents.
  
• 
  Data Organization & Readiness
  Apply strong analytical and problem-solving skills to ensure data is well-organized and prepared for AI integration across platforms.

What You'll Learn
By the end of the internship, you will gain:

• 
  A foundational understanding of AI concepts and tools (e.g., Microsoft Copilot, ChatGPT) and how they are applied in an enterprise environment
  
• 
  Experience modernizing enterprise data and preparing content for AI-driven solutions
  
• 
  Hands-on exposure to Microsoft 365 tools, including SharePoint and OneDrive
  
• 
  Insight into how AI transforms business processes, workflows, and productivity at scale
  

What You'll Bring

• 
  Interest in AI, data, technology enablement, or digital transformation
  
• 
  Strong analytical and problem-solving skills
  
• 
  Comfort working with data, files, and structured content
  
• 
  Proficiency (or interest in building proficiency) in Microsoft 365 tools, especially SharePoint and OneDrive
  
• 
  Ability to collaborate effectively across teams and communicate clearly

Required Skills:

• A rising Junior or Senior currently pursuing an undergraduate degree at an accredited 4-year college or university

To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, this program is not available to those authorized to work under optional practical training (OPT) or curricular practical training (CPT).

Curious what it's like to intern at NYL? Check out #NYLEarlyCareers on LinkedIn!

#NYLDirectcampus

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Pay Transparency

Salary Range: $21/hr

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com .


Requisition #: 39497360

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